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However, your financial establishment must offer Zelle as an option for your business account type for your company to use it.

Over 500 financial institutions have partnerships with Zelle. Its U.S.-based peer-to-peer (P2P) and business-to-business (B2B) mobile services allow users to send and receive money using only the recipient’s mobile phone number or email address. Zelle was founded by Early Warning Services in 2016, with headquarters in Scottsdale, Arizona. So let’s take a look at the basics of Zelle and answer your questions about this up-and-coming digital payment platform. While you’re probably familiar with NFC mobile payment providers Apple Pay and PayPal, you may still be learning the ins and outs of Zelle. Plus, digital payments allow you to collect and send money 24/7, whether you own an e-commerce or brick-and-mortar store. You can offer convenience to your customers with little effort on your part. Transferring money instantly with little to no fees can be a game-changer for small businesses. Mobile payment processors like Zelle transfer money from one person’s or business’s bank account to another within minutes. With businesses moving to contactless forms of paying, digital payment poses many benefits over traditional paper checks and cash.

Check with your mobile phone carrier for details. and the Google Play logo are trademarks of Google Inc. 296.6246 for help.Īpp Store is a service mark of Apple Inc.

Please call our customer support team at 800. mobile phone number, it will be connected to your bank account so you can start sending and receiving money with Zelle® through your C&F Bank banking app and online banking. Once customer support moves your email address or U.S. mobile phone number to your financial institution so you can use it for Zelle®. 296.6246 and ask them to move your email address or U.S. mobile phone number may already be enrolled with Zelle® at another bank or credit union. You can cancel a payment that is scheduled in advance if the money has not already been deducted from your account. Scheduled or recurring payments sent directly to your recipient's account number (instead of an email address or mobile number) are made available by C&F Bank but are a separate service from Zelle® and can take one to three business days to process. If you aren't able to get your money back, please call our customer service team at so we can help you. If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. This is why it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel and then select "Cancel This Payment." If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle®.